We help doctors and clinics with accurate, fast, and fully managed prior authorization services.
Is your staff spending countless hours chasing insurance approvals? Then you are facing a challenge that most healthcare practices know all too well. And you are not wrong to be annoyed.
The average physician spends over 14 hours a week handling prior authorization, which is 14 hours not spent on patient care. Every delay in approval slows your operations, every denied claim reduces your revenue, and every rework strains your team.
Ultimately, it's not just wasting your time, but also your patients' trust, staff's well-being, and financial stability.
Medical prior authorization is critical in healthcare, but it should not overwhelm your practice.
Remember the time you aspired to serve patients efficiently. The inconsistent payer policies, unclear documentation requirements, frustrating denials, and appeal cycles divert you from that goal. They add no clinical value and create endless admin stress.
We specialize in end-to-end prior authorization services for clinics, hospitals, and private practices. Our team of prior authorization specialists ensures efficient processes.
Our billers verify patient coverage instantly before treatment begins. They check your eligibility, benefits, and authorization requirements. It helps your staff avoid payment delays and ensure accurate billing.
We gather and organize all required patient documentation based on each payer's unique rules. This reduces errors, prevents claim rejections, and ensures that every request meets insurer guidelines the first time.
Our billing experts send pre-authorization applications online via payer portals. It speeds up approvals, reduces paperwork, and helps eliminate the delays of faxing or phone-based submissions.
We review and validate CPT and ICD-10 codes for each request. Proper coding ensures compliance, reduces denials, and helps you get claims approved faster and more reliably.
Our billers track every payer’s request, follow up with payers, and handle appeals if needed. This keeps authorizations moving forward and gives your team peace of mind through every step. We also handle retro authorization cases when needed.
We keep your patients informed with timely updates on their authorization status. This enhances the patient experience, fosters confidence, and minimizes queries at your front desk.
Just imagine, you no longer get on endless calls with insurance representatives. There is no more resubmitting prior authorization in medical billing requests. You are not uncertain about whether the treatment you provided is covered or not.
We proudly serve:
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Trustindex verifies that the original source of the review is Google.
I have Ameer as my medical Scribe. He is very easy to talk to and comprehends complex medical jargon translated into my notes. My time is spent more with patient knowing I don’t have charts piling up. -Mark, NP-CTrustindex verifies that the original source of the review is Google.
Communication is great! Easy access to my scribe to communicate. My documentation is more efficient and timely.Trustindex verifies that the original source of the review is Google.
I cannot say enough wonderful things about Camila Barahona! As a Virtual Medical Assistant, Camila has been an incredible asset to our clinic. She manages a wide range of front-office responsibilities, including answering patient calls and messages, verifying insurance benefits, collecting balances, and confirming appointments. What truly sets Camila apart is her compassionate communication, professionalism, attention to detail, and genuine dedication to helping others. She consistently goes above and beyond to ensure our patients feel heard and supported while keeping our daily operations running smoothly. Having Camila on our team has made my life tremendously easier, allowing me to focus more of my time and energy on providing quality patient care. She is dependable, efficient, and an absolute pleasure to work with. I am incredibly grateful for everything she does and would highly recommend her to any medical practice looking for exceptional virtual medical assistant support!Trustindex verifies that the original source of the review is Google.
Our Practice was struggling to meet the needs of our bilingual clients; I'm so happy to be working with our VA. Isbelia has provided valuable administrative support by completing insurance verifications, reviewing benefit information and monitoring client charts to ensure required information is accurate and up to date. Isbelia is a valued member of our team who continues to develop her knowledge and confidence to become more effective in supporting the daily operations of our practice.Trustindex verifies that the original source of the review is Google.
I’ve truly enjoyed working with the Virtual Medical Assistant team. They are always kind, professional, responsive, and incredibly helpful. Their support makes my workday easier, and I genuinely appreciate their reliability and positive attitude. It’s been a pleasure working with them, and I highly recommend their services!Trustindex verifies that the original source of the review is Google.
I’ve had a really great experience with Virtual Care Assistant. Their team is professional, reliable, and genuinely cares about the work they do. They make everything easier, stay on top of tasks, communicate clearly, and are always willing to go the extra mile to make sure things get done correctly. What I appreciate most is that they don’t just do the work—they take ownership of it and treat the business as if they’re truly part of the team. Their attention to detail, consistency, and willingness to help have made a real difference for us. I’m very grateful for everything they do and would absolutely recommend Virtual Care Assistant to anyone looking for dependable, hardworking, and trustworthy support.Trustindex verifies that the original source of the review is Google.
The virtual medical assistance have been outstanding to work with. They have helped our office out tremendously.Trustindex verifies that the original source of the review is Google.
We’ve had a great experience with VirtualCare Assistants at our medical practice. Our virtual assistant is reliable and professional, and the company is responsive and consistently meets our expectations. Highly recommend!Trustindex verifies that the original source of the review is Google.
We cannot speak highly enough of our VCA/VMA, Melissa. Since stepping into her role—first as support staff and now overseeing our translation services while being our lead surgical coordinator—she has proven to be an indispensable member of our team. Melissa manages a demanding workload with exceptional professionalism, timeliness, and courtesy, while remaining incredibly kind to both our internal team and external partners. We also want to highlight Sofia, who recently joined us and has already impressed our team with her strong work ethic, technical knowledge, and professionalism. I would be remiss to not mention Katherine as well who unfortunately has left to advance her career and pursue other options for herself. Katherine was our first surgical coordinator and laid all the ground work for Melissa to come in and take over. She essentially created our surgical coordination department The entire VCA/VMA team from this company has been outstanding. Thank you for your dedication and for being such a vital part of our practice! 10/10 recommend!!Trustindex verifies that the original source of the review is Google.
EZMD Solutions has been a life saver for my business. I had clients that I could not get insurance to reimburse for and they were able to get all claims filed and get me paid quickly. Their response time is exceptional and they are very knowledgeable. The team I work with is very communicative and keeps me informed every step of the way!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
We connect with your system from day one, so your team stays focused on patient care.





Our authorization process is effortless for your team and powerful behind the scenes.
We detect the need for prior authorization based on your EHR or intake workflow.
Our billers verify insurance and determine coverage eligibility in real-time.
We compile the necessary patient medical records and supporting documentation.
We submit the request through payer-approved portals or ePA systems.
We monitor the application status, manage responses, and handle additional requests.
Our team processes approvals, escalates denials, and communicates outcomes to your staff and patients.
Depending on payer responsiveness, we aim to complete most authorizations within 24 to 48 hours.
Yes. We integrate with major platforms like Epic, Athena, eClinicalWorks, Kareo, and more.
Our team will manage the appeal process, gather additional documents, and resubmit everything handled on your behalf.
We work with nearly all specialties, including high-volume practices that require complex prior authorizations.
Absolutely. Our workflows, storage, and communication meet strict HIPAA standards to protect your data.
EZ MD Solutions, LLC supports 75+ active US healthcare practices with a team of 200+ across the US, Latin America, and Asia.
sales@ezmdsolutions.com
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