EZ MD Solutions offers medical billing services North Carolina practices need, including revenue cycle management, coding, and claim submission for practices in Charlotte, Raleigh, Greensboro, Durham, and Winston-Salem.
North Carolina providers deal with a complex mix of NC Medicaid Managed Care prepaid health plans, NC Health Choice requirements, and commercial payer rules that shift from one carrier to the next. Many practices submit claims without the documentation a given plan requires, overlook underpayments buried in remittance data, and let aging balances sit unresolved for months at a time.
EZ MD Solutions assigns North Carolina-trained billing specialists to your account, takes full ownership of every claim from submission through resolution, and helps your practice recover revenue without expanding your internal staff.
We deliver every type of medical billing services for North Carolina providers covering every stage of the revenue cycle, These include
Our medical billing in North Carolina team learns the rules each North Carolina payer uses, including state Medicaid plans and commercial carriers. Every claim is built to match that payer's format and paperwork needs, which keeps acceptance rates high and cuts down on rejections that delay payment.
Our team checks each patient's active insurance benefits before their visit and secures any required approvals for procedures or tests ahead of time. This early check helps avoid coverage gaps and denials that are much harder to fix after care is given.
Our certified coders read each doctor's notes closely and match every billed code to the proof that supports it. This process catches undercoding that lowers payment and finds gaps that could lead to an audit, so every claim reflects the care given.
We treat every denied claim as an open case that needs a fix, not a loss. Our team finds the exact reason for the denial, gathers the needed records, writes a formal appeal, and follows the case until the payer makes a final call.
Our collections team follows up on open balances on a set, repeating schedule. We focus first on high-value claims to protect your biggest revenue while keeping smaller balances from sitting too long. Steady follow-up brings in money many practices would otherwise lose.
North Carolina commercial payers often pay less than what your contract states, especially on visits with several procedures or added modifiers. Our team checks every payment against your fee schedule and files a formal dispute for each shortfall we find.
Our credentialing team keeps track of every enrollment your providers hold with Medicaid plans, NC Health Choice, and commercial networks. We watch renewal dates closely and warn your practice early, since a missed deadline can stop payment from that payer entirely.
At the end of each billing cycle, we send a clear report showing total collections by payer, denial rates by procedure, and average days to payment. Your leadership team gets real numbers to guide decisions about your practice's revenue cycle.
EZ MD Solutions meets the compliance and service standards North Carolina healthcare providers require from a billing partner. Our medical billing services NC clients receive:
| Challenge Your North Carolina Practice Faces | How EZ MD Solutions Addresses It |
|---|---|
| Medicaid claims returned for missing prior authorization records | We secure pre-authorizations before every appointment and verify documentation before submission |
| Prepaid health plans deny claims on medical necessity grounds | We align clinical documentation with each plan's medical necessity criteria before building the claim |
| Credentialing lapses interrupt reimbursement across North Carolina payer networks | We track all active enrollments and alert your practice 90 days before any renewal deadline |
| Multi-procedure encounters are paid below contracted rates | We audit every remittance against your fee schedule and dispute every confirmed underpayment |
| NC Health Choice claims are rejected for eligibility errors | We verify pediatric eligibility at the time of scheduling, not after the visit |
| Your practice lacks a clear view of what is driving denials | We send monthly reports broken down by payer, procedure code, and denial reason |
| Physician documentation does not support the billed complexity level | Our coders flag every gap and work with your clinical team before the claim goes out |
Your clinical staff has built daily routines around the systems they already know, and EZ MD Solutions does not require them to change that. Our billing team connects directly with your existing EHR, practice management platform, and scheduling tools, pulling encounter data from your system and managing claim submissions through our own workflows. Payment and denial updates are pushed back into your records without adding work for your front desk or clinical staff.
We connect with your system from day one, so your team stays focused on patient care.
We review your billing workflows, North Carolina payer contracts, rejection history, and open accounts receivable to identify revenue gaps.
We confirm each patient’s active coverage and secure all required pre-authorizations before every scheduled appointment.
Our certified coders assign the correct CPT, HCPCS, and ICD-10 codes and confirm that documentation supports every billed service.
We check every claim for coding conflicts, missing fields, and formatting issues before it reaches any North Carolina payer.
We identify the denial reason, gather supporting records, write a formal appeal, and track every case to final resolution.
We review your revenue cycle data each month and refine our workflows to improve collections across your North Carolina payer mix.
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Trustindex verifies that the original source of the review is Google.
I have Ameer as my medical Scribe. He is very easy to talk to and comprehends complex medical jargon translated into my notes. My time is spent more with patient knowing I don’t have charts piling up. -Mark, NP-CTrustindex verifies that the original source of the review is Google.
Communication is great! Easy access to my scribe to communicate. My documentation is more efficient and timely.Trustindex verifies that the original source of the review is Google.
I cannot say enough wonderful things about Camila Barahona! As a Virtual Medical Assistant, Camila has been an incredible asset to our clinic. She manages a wide range of front-office responsibilities, including answering patient calls and messages, verifying insurance benefits, collecting balances, and confirming appointments. What truly sets Camila apart is her compassionate communication, professionalism, attention to detail, and genuine dedication to helping others. She consistently goes above and beyond to ensure our patients feel heard and supported while keeping our daily operations running smoothly. Having Camila on our team has made my life tremendously easier, allowing me to focus more of my time and energy on providing quality patient care. She is dependable, efficient, and an absolute pleasure to work with. I am incredibly grateful for everything she does and would highly recommend her to any medical practice looking for exceptional virtual medical assistant support!Trustindex verifies that the original source of the review is Google.
Our Practice was struggling to meet the needs of our bilingual clients; I'm so happy to be working with our VA. Isbelia has provided valuable administrative support by completing insurance verifications, reviewing benefit information and monitoring client charts to ensure required information is accurate and up to date. Isbelia is a valued member of our team who continues to develop her knowledge and confidence to become more effective in supporting the daily operations of our practice.Trustindex verifies that the original source of the review is Google.
I’ve truly enjoyed working with the Virtual Medical Assistant team. They are always kind, professional, responsive, and incredibly helpful. Their support makes my workday easier, and I genuinely appreciate their reliability and positive attitude. It’s been a pleasure working with them, and I highly recommend their services!Trustindex verifies that the original source of the review is Google.
I’ve had a really great experience with Virtual Care Assistant. Their team is professional, reliable, and genuinely cares about the work they do. They make everything easier, stay on top of tasks, communicate clearly, and are always willing to go the extra mile to make sure things get done correctly. What I appreciate most is that they don’t just do the work—they take ownership of it and treat the business as if they’re truly part of the team. Their attention to detail, consistency, and willingness to help have made a real difference for us. I’m very grateful for everything they do and would absolutely recommend Virtual Care Assistant to anyone looking for dependable, hardworking, and trustworthy support.Trustindex verifies that the original source of the review is Google.
The virtual medical assistance have been outstanding to work with. They have helped our office out tremendously.Trustindex verifies that the original source of the review is Google.
We’ve had a great experience with VirtualCare Assistants at our medical practice. Our virtual assistant is reliable and professional, and the company is responsive and consistently meets our expectations. Highly recommend!Trustindex verifies that the original source of the review is Google.
We cannot speak highly enough of our VCA/VMA, Melissa. Since stepping into her role—first as support staff and now overseeing our translation services while being our lead surgical coordinator—she has proven to be an indispensable member of our team. Melissa manages a demanding workload with exceptional professionalism, timeliness, and courtesy, while remaining incredibly kind to both our internal team and external partners. We also want to highlight Sofia, who recently joined us and has already impressed our team with her strong work ethic, technical knowledge, and professionalism. I would be remiss to not mention Katherine as well who unfortunately has left to advance her career and pursue other options for herself. Katherine was our first surgical coordinator and laid all the ground work for Melissa to come in and take over. She essentially created our surgical coordination department The entire VCA/VMA team from this company has been outstanding. Thank you for your dedication and for being such a vital part of our practice! 10/10 recommend!!Trustindex verifies that the original source of the review is Google.
EZMD Solutions has been a life saver for my business. I had clients that I could not get insurance to reimburse for and they were able to get all claims filed and get me paid quickly. Their response time is exceptional and they are very knowledgeable. The team I work with is very communicative and keeps me informed every step of the way!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
We shorten the wait between service and payment in a few key ways. We confirm coverage before each visit, submit clean claims that meet each payer’s rules, and follow up on unpaid claims on set timelines, so payment arrives sooner.
Practices usually see denial rates drop within the first billing cycle. Open balances shrink as we resolve them, and collection rates rise across both government and commercial payers. Results keep improving as our team learns your specific payer mix.
North Carolina Medicaid runs through prepaid health plans such as AmeriHealth Caritas, Healthy Blue, Carolina Complete Health, and WellCare. Each plan sets its own covered services, approval rules, and payment rates, so our team manages these differences claim by claim.
North Carolina’s payer system includes state-specific Medicaid plans, NC Health Choice rules, and regional carrier policies that general billing teams often miss. Without that knowledge, claims face higher denial rates and lower payments than the contract allows.
Our compliance team checks updates from the North Carolina Department of Health and Human Services regularly, follows bulletins from Medicaid plans, and reviews carrier contract changes. We update our workflows before these shifts affect any of your claims.
Each report breaks down collections by payer, shows denial reasons by procedure type, and tracks how long balances stay open. This gives your team a clear, ongoing view of your medical billing results. Our billing services for north carolina practices make this visibility standard for every client.
EZ MD Solutions, LLC supports 75+ active US healthcare practices with a team of 200+ across the US, Latin America, and Asia.
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