Reduce denials, speed up reimbursements, and simplify credentialing with billing support built around New York’s Medicaid Managed Care and payer specific rules.
Are claim denials, missing authorizations, and slow reimbursements pulling your attention away from patient care? New York behavioral health billing does not follow a one size fits all process. The Office of Mental Health requires its own coding structure for Medicaid Managed Care claims, and payers such as Empire BlueCross BlueShield, Fidelis Care, Healthfirst, and MetroPlus each add their own documentation and authorization rules.
EZ MD Solutions provide mental health billing services New York around these exact requirements, managing eligibility checks, coding, claims, and credentialing so psychiatrists, psychologists, licensed clinical social workers, and group practices across the state get paid accurately and on time.
New York behavioral health providers work within one of the most layered regulatory environments in the country. The New York State Office of Mental Health oversees Medicaid Managed Care behavioral health billing through its own coding taxonomy, and providers who apply generic coding often see otherwise valid claims denied.
According to the New York State Office of Mental Health, providers must follow specific coding structures for outpatient treatment, crisis intervention, and rehabilitative services before a Medicaid Managed Care claim can be processed correctly.
On top of state Medicaid rules, providers must track requirements from managed care organizations such as Empire BlueCross BlueShield, Fidelis Care, Healthfirst, and MetroPlus, each of which applies its own documentation and authorization standards. Telehealth adds another layer of complexity. New York mandates reimbursement parity for virtual mental health visits, but claims still require the correct place of service code and modifier, such as modifier 95, to be paid at the proper rate.
Prior authorization is frequently required for higher levels of care, including Intensive Outpatient Programs and Partial Hospitalization Programs. A missing authorization, even for a medically necessary service, remains one of the most common reasons New York behavioral health claims are denied. This is the layer of detail that many general billing services for mental health providers overlook, and it is exactly where specialized support changes the outcome for a practice’s revenue cycle.
Our mental health billing services in New York cover every stage of the revenue cycle, tailored to the state’s Medicaid, commercial, and telehealth requirements.
Before every visit, we confirm active coverage, session limits, and copay or deductible amounts with New York Medicaid and commercial payers. This keeps patients informed of their financial responsibility and prevents avoidable denials.
We track requirements for Intensive Outpatient Programs, Partial Hospitalization Programs, and extended treatment plans, and we submit documentation before care begins. Our prior authorization services reduce the delays that most often stall New York behavioral health claims.
Our certified coders apply the correct CPT codes for psychiatric evaluations, individual and family therapy, group sessions, and medication management visits, following current OMH and CMS guidance
Every claim is reviewed against New York specific payer rules before submission. When a denial occurs, our team identifies the root cause, corrects it, and resubmits promptly through our denial management process.
Joining Medicaid managed care networks and commercial panels in New York can take months without dedicated support. Our medical credentialing services help psychiatrists, psychologists, and licensed clinical social workers get enrolled and stay active with every payer on their panel.
Once a remittance arrives, we post payments accurately and provide monthly reporting so practice owners can see collections, denials, and outstanding balances at a glance. Together, these services form a complete New York mental health billing services solution built to reduce denials and speed up reimbursement across every payer type.
New York behavioral health practices choose EZ MD Solutions because our team understands the state’s Medicaid Managed Care rules, works directly with Empire BlueCross BlueShield, Fidelis Care, Healthfirst, and MetroPlus, and stays current on parity and telehealth billing requirements.
Our certified coders specialize in behavioral health CPT codes, our credentialing team manages enrollment from start to finish, and our monthly reporting gives every practice full visibility into collections and denial trends. We support solo therapists, group practices, and multi provider behavioral health clinics throughout New York City, Long Island, the Hudson Valley, and upstate regions including Buffalo and Rochester.
We provide billing services for mental health providers across the full range of behavioral health care, including psychiatrists, psychologists, licensed clinical social workers, licensed mental health counselors, and psychiatric nurse practitioners. Our team also supports Intensive Outpatient Programs, Partial Hospitalization Programs, and substance use disorder treatment providers who need coordinated billing across multiple levels of care.
Whether you run a solo therapy practice in Brooklyn or a multi location psychiatric group upstate, our billing services scale with your practice. See our full mental health specialty page for more on how we support behavioral health providers nationwide.
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Kashifa Naeem15 July 2026Trustindex verifies that the original source of the review is Google.
My experience with EZMD Solutions has been outstanding. My VMA is consistently professional, dependable, and proactive. They handle tasks efficiently, maintain clear communication, and have significantly reduced my daily workload. I strongly recommend EZMD Solutions to anyone seeking trustworthy virtual support. Thank you for the excellent service.Posted on Google![]()
Deidre Fogle26 June 2026Trustindex verifies that the original source of the review is Google.
Our practice has been using virtual medical assistants from this company for about 6 months. We are extremely satisfied. They have pulled an enormous amount of work off of my in office staff ensuring proper patient care. Our virtual medical assistants have been amazing in asking questions and streamlining the whole process. They have made our jobs much more efficient. As a busy cardiology practice being able to have someone take care of our incoming referrals, confirming appointments, scheduling new patients and processing our incoming faxes has been so helpful.Posted on Google![]()
Jennifer Lyman21 March 2025Trustindex verifies that the original source of the review is Google.
EZ MD was quick to help with a task and did a wonderful job. Communication was clear and I was able to set my expectations for them to complete the task hassle free. Highly recommend!Posted on Google![]()
Faizan Amjad27 November 2024Trustindex verifies that the original source of the review is Google.
Amazing Workspace, Very supportive Management & Amazing Client Management. 200% recommendedPosted on Google![]()
MAURICE MYERS31 October 2024Trustindex verifies that the original source of the review is Google.
I can’t recommend EZ MD Solutions enough! Before I started working with them, medical billing was such a headache for my company. I was constantly stressed about losing money and struggling to keep up with the process. Now, I can finally breathe easier. They manage everything weekly, keeping me in the loop about when payments are coming in. What really blew me away was how they recovered thousands of dollars that were stuck in limbo when they first joined us. Their attention to detail is impressive—they even track denials and resubmit them without me having to worry. Plus, Waheed is the best manager! He’s easy to work with and incredibly personable, making the entire process even smoother. Overall, my experience has been a solid 10 out of 10. If you’re in need of medical billing support, you need to check them out!Posted on Google![]()
Jack29 August 2024Trustindex verifies that the original source of the review is Google.
EZMD Solutions, Top Medical Billing company.Posted on Google![]()
Mariam Shaikh8 July 2024Trustindex verifies that the original source of the review is Google.
Waheed and his team have provided many years of great service for our practice and made managing the day to day of a busy practice easy. From billing, to appointments and confirmations, to google ads and website management, to virtual medical assistant, every facet was well executed by the team. The communication was great with our office and we regularly have patients asking for our VMA Qareena in office after having such a great experience on the phone. I highly recommend this small business to meet the needs of your medical practice.Posted on Google![]()
Ashley Daniels1 March 2024Trustindex verifies that the original source of the review is Google.
"Exceptional service! Waheed and his team has truly transformed the way we work. With unparalleled efficiency, attention to detail, and lightning-fast response times, they effortlessly manage my schedule, handle administrative tasks, and even anticipate our needs before we do. Their dedication to excellence shines through in every interaction, making them an indispensable asset to our business. We couldn't imagine navigating the demands of our day without their unwavering support. Highly recommended!"Posted on Google![]()
Craig Eymann27 November 2023Trustindex verifies that the original source of the review is Google.
As a chiropractor, I highly recommend EZ MD Solutions for their outstanding medical billing and practice management services. Their virtual assistant is a game-changer, expertly managing patient intake and appointments. Their digital marketing services, including a free website, have significantly boosted my chiropractic practice's online visibility. EZ MD Solutions is an indispensable partner for any chiropractic office seeking efficient and comprehensive practice management.Posted on Google![]()
Kathy Clark23 November 2022Trustindex verifies that the original source of the review is Google.
Very professional, competent and responsive staff.
We connect with your system from day one, so your team stays focused on patient care.











New York requires providers to follow Medicaid Managed Care behavioral health coding rules set by the Office of Mental Health, along with parity and telehealth requirements that vary by payer. These state specific rules make generic billing approaches less effective for behavioral health claims.
Yes. We manage full credentialing and enrollment for psychiatrists, psychologists, and licensed clinical social workers with New York Medicaid managed care plans and commercial insurers such as Empire BlueCross BlueShield, Aetna, and Cigna.
We apply the correct place of service codes and modifiers, including modifier 95, so telehealth sessions are billed and reimbursed according to New York's telehealth parity requirements.
Yes. Our mental health billing services in New York scale from solo practitioners to multi provider group practices and community behavioral health clinics.
Our services include eligibility verification, prior authorization management, certified coding, claim submission, denial management, credentialing, and monthly financial reporting.
EZ MD Solutions, LLC supports 75+ active US healthcare practices with a team of 200+ across the US, Latin America, and Asia.
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