Term & Condition

Welcome to EZ MD Solutions. These Terms and Conditions (“Terms”) govern your use of our website, services, platforms, communication tools, and any related healthcare support solutions provided by EZ MD Solutions. By accessing or using our website and services, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Company Information

EZ MD Solutions provides healthcare support and administrative services for medical practices and healthcare providers across the United States, including but not limited to:

• Medical billing and revenue cycle management
• Medical coding
• Virtual medical assistant services
• Medical transcription and scribing
• Credentialing and enrollment
• Healthcare digital marketing
• Custom healthcare application development
• Administrative and operational support services

Company Information:

EZ MD Solutions
30 N Gould Street, Suite 3090
Sheridan, WY 82801
Phone: (866) 918-3963
Email: sales@ezmdsolutions.com

2. Acceptance of Terms

By using this website, submitting forms, requesting consultations, or using any EZ MD Solutions services, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.

These Terms apply to all visitors, healthcare providers, clients, contractors, and users interacting with our website or services.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Disrupt website functionality or security
• Attempt unauthorized access to systems or data
• Introduce malware, viruses, or harmful code
• Misrepresent your identity or affiliation

EZ MD Solutions reserves the right to restrict or terminate access to users who violate these Terms.

4. Healthcare Services Disclaimer

EZ MD Solutions is a healthcare support and administrative services company. We do not provide direct medical care, medical diagnosis, emergency services, or physician treatment through this website.

Any content on this website is provided for informational and business purposes only and should not be considered medical advice.

Healthcare providers remain solely responsible for:

• Clinical decisions
• Patient treatment
• Medical documentation accuracy
• Regulatory compliance within their practice
• Billing approvals and coding verification

5. HIPAA and Data Compliance

While we implement administrative, technical, and physical safeguards to protect sensitive information, users acknowledge that:

• Electronic communications may carry inherent security risks
• No system can guarantee absolute security
• Clients are responsible for sharing information through approved and secure communication channels

Clients using our services may be required to enter into additional agreements, including Business Associate Agreements (BAAs), where applicable.

6. Client Responsibilities

Clients and healthcare practices working with EZ MD Solutions agree to:

• Provide accurate and complete information
• Maintain proper licenses and regulatory compliance
• Review submitted claims, reports, and documentation
• Ensure medical necessity and accuracy of patient records
• Protect login credentials and account access
• Promptly communicate changes affecting services

Failure to provide accurate information may affect service quality, turnaround times, or compliance obligations.

7. Intellectual Property

All website content, including but not limited to:

• Text
• Graphics
• Logos
• Branding
• Designs
• Service descriptions
• Website layout
• Images
• Software and code

are the property of EZ MD Solutions unless otherwise stated and are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, or commercially exploit website content without prior written permission.

8. Marketing and Communications

By submitting forms on our website or contacting EZ MD Solutions, you consent to receive communications related to:

• Consultations
• Service updates
• Appointment coordination
• Marketing information
• Business follow-ups
• Customer support communications

You may opt out of marketing communications at any time by contacting us directly.

9. SMS Communications

If you voluntarily provide your mobile phone number and opt in through our website forms or communication channels, you agree to receive SMS/text messages from EZ MD Solutions. These messages may include:

• Appointment reminders
• Service notifications and updates
• Customer support communications
• Promotional offers and marketing messages
• Business announcements and operational alerts

Message frequency may vary depending on your interaction with our services. Standard message and data rates may apply based on your mobile carrier plan.

SMS consent is not a condition of purchase or service use. Users must actively opt in to receive text messages, and consent may be withdrawn at any time.

You may opt out of SMS communications at any time. For assistance, reply HELP.

EZ MD Solutions does not sell or share SMS consent information or mobile numbers with third parties for their independent marketing purposes.

10. Third-Party Platforms and Integrations

Our services may integrate with or support third-party systems, including EHRs, practice management software, communication tools, or healthcare platforms.

EZ MD Solutions is not responsible for:

• Third-party platform outages
• Software errors
• External security breaches
• Policies of third-party vendors
• Data inaccuracies originating from external systems

Users remain subject to the terms and policies of those third-party providers.

11. Payment and Service Agreements

Certain services provided by EZ MD Solutions may require separate contracts, service agreements, pricing arrangements, or subscription terms.

Payment obligations, billing schedules, cancellation terms, and scope of work will be governed by the applicable service agreement signed between EZ MD Solutions and the client.

Failure to make timely payments may result in suspension or termination of services.

12. Limitation of Liability

To the maximum extent permitted by law, EZ MD Solutions shall not be liable for:

• Indirect or consequential damages
• Lost profits or revenue
• Business interruptions
• Data loss
• Claim denials
• Delayed reimbursements
• Regulatory penalties caused by inaccurate information provided by clients
• Technical interruptions or website downtime

All services are provided on an “as is” and “as available” basis unless otherwise stated in a separate written agreement.

13. Indemnification

You agree to indemnify and hold harmless EZ MD Solutions, its employees, contractors, affiliates, and partners from any claims, liabilities, damages, costs, or expenses arising from:

• Your misuse of the website or services
• Violation of these Terms
• Regulatory non-compliance by your organization
• Inaccurate information provided by you
• Unauthorized use of protected healthcare data

14. Service Availability

EZ MD Solutions reserves the right to modify, suspend, or discontinue any website feature or service at any time without prior notice.

We also reserve the right to refuse service where necessary for compliance, security, operational, or legal reasons.

15. Links to Other Websites

This website may contain links to third-party websites for informational or operational purposes. EZ MD Solutions does not endorse or control third-party content and is not responsible for their policies, services, or practices.

Users access third-party websites at their own risk.

16. Changes to These Terms

EZ MD Solutions may update or revise these Terms at any time without prior notice. Updated versions will be posted on this page with a revised effective date.

Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.

17. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

EZ MD Solutions
30 N Gould Street, Suite 3090
Sheridan, WY 82801
Phone: (866) 918-3963
Email: sales@ezmdsolutions.com