Concierge Medicine

What is Concierge Medicine - EZ MD Solutions

Concierge medicine is when patients pay a fee for better access and services from their primary doctor. Under this arrangement, doctors limit their patient panel size to devote more time per patient.

The concierge model started in the 1990s. It allows doctors to do more personalized preventive care by spending extra time with patients. In the last 20 years, more people are trying different healthcare options because they are not happy with the usual system.

Concierge practices charge fees for benefits. These benefits include all-day access to doctors, short wait times, more extended visits, and personalized wellness plans. Before, not many doctors did retainer-based medicine. Now, over 12,000 U.S. doctors do some form of it.

As demand increases, more primary care doctors adopt hybrid models, blending concierge medicine with traditional practices.

How Concierge Medicine Works?

What is concierge medicine? Concierge medicine revolves around patients paying an annual fee directly to a participating primary care physician practice. In return, they gain enhanced access, more availability, and personalized services from their doctor.

Typical concierge medicine fees range from $100 to $500 monthly or $1,500 to $5,000 yearly. Some practices allow quarterly or bi-annual payments as well to ease cost burdens. Concierge practices frequently offer discounted fees for adding additional family members to the same practice.

The retainer fee covers services that health insurance usually doesn’t, like same-day appointments and more extended office visits. It also includes 24/7 access to doctors through cell phones, health advice, wellness planning, and nutrition consulting.

Concierge patients have the same copays and deductibles as regular patients. It applies when they require medical care, testing, or procedures covered by their health insurance plan.

Types of Concierge Medicine Models

There are a few standard models for concierge medical practices:

1. Retainer Model

Patients in a retainer-based model pay an annual fee to a concierge practice. They can still use their current health insurance for medical services. Typical yearly fees for services range from $1,500 to $5,000 per individual or $2,500 to $10,000 for a family.

2. Membership Model

Some concierge practices charge a monthly membership-based fee instead of a larger annual payment. Membership fees often run $100 to $200 monthly for an individual. Insurance billing operates the same as the retainer model.

3. Hybrid Model

Some concierge physicians are adopting a hybrid model. They see a small group of concierge patients for an additional fee. They also continue to see patients with traditional insurance coverage. It allows customized care for those willing to pay while serving broader community health needs.

Related, How to market yourself as a doctor?

Advantages and Disadvantages

While concierge medicine has grown steadily, it still has downsides worth considering alongside benefits for both patients and physicians:

Benefits for Patients

Improved Patient Satisfaction

Surveys show concierge medicine patients are happy with better access, flexibility, and personalized care from their doctors. Convenience and individualized attention lead to better adherence to medical treatments.

Enhanced Access to Care

Concierge patients get fast access with short wait times, same-day appointments, and cell phone access that suits their schedule. It makes it simpler to have minor concerns addressed promptly.

Reduced Wait Times

Concierge physicians restrict the number of patients they see to ensure they have enough time for consultations and do not feel rushed.

Personalized Care

Concierge doctors serve a restricted number of patients. It allows them to provide personalized health advice and preventive services tailored to individual lifestyles and risks. This level of individualized care is difficult with overloaded schedules.

Benefits for Physicians

Increased Income

The retainer model gives doctors a steady income and reduces uncertainties from insurance payments. Concierge medicine typically allows physicians to increase their compensation while working fewer hours.

Reduced Administrative Burdens

Concierge doctors spend less time on insurance paperwork, claim appeals, and interacting with narrow provider networks. Offloading these administrative duties means more time for patient care.

Improved Work-Life Balance

Seeing fewer patients per day allows doctors to have more reasonable work schedules. Increased income potential also makes earlier retirement feasible. Both factors contribute to a better work-life balance.

Advantages Concierge Medicine



The apparent disadvantage to patients is the out-of-pocket annual fee, which limits accessibility for lower-income individuals. Concierge care works best for those with supplemental retirement health plans. Uninsured patients gain physician access but still need more money for complex care.

Limited Access for Some

Concierge doctors have a smaller number of patients. It makes it harder for prospective patients to schedule appointments. New patients may have to wait unless a spot opens up on their list. Critics argue this approach reduces access for rural and high-risk groups.

Increased Health Disparities

Due to higher costs, concierge medicine exacerbates disparities for disadvantaged socio-economic groups. Primary care physicians are increasingly concentrated on serving less healthy populations.

Concierge Medicine in Different Healthcare Settings

The concierge model has expanded in recent years across the healthcare landscape. It includes,

1. Primary Care

Most concierge-style practices remain in primary care practices like internal medicine, family medicine, and pediatrics. Here, the focus is on preventing health issues, educating about health, and helping patients make better lifestyle choices with personalized guidance.

2. Specialty Care

Specialists in cardiology, orthopedics, oncology, and other disciplines have also begun offering concierge services. Specialty care retention often grants expedited referrals, coordinated hospital care, and ancillary support services. Customized attention improves outcomes.

3. Integrative Medicine

Integrative wellness focused on nutrition, exercise, and stress reduction has proliferated with concierge-style payment plans. From dietary planning to fitness coaching and counseling for mental well-being, integrative care aligns closely with concierge medicine priorities. Retainer models allow ample appointment times to address lifestyle factors holistically.

The Final Words

Concierge medicine, which has only been around for a few decades, continues to grow in popularity. Modern lifestyles make it hard to get through healthcare through traditional methods.

Concierge models provide patients with quick access to doctors, minimal wait times, and personalized preventative health advice for a fee. These advantages directly address widespread patient frustrations.

The model alleviates burnout and administration hassles for physicians while allowing more rewarding patient interactions.

Contact us

Related Blogs

Need Help Manage Your
Practice Needs?

Complete the form, and our expert team will reach out to understand your unique needs and provide tailored solutions to drive your practice’s success.

Let’s discuss together.