Healthcare Prior Authorization Services That Reduce Delays and Denials

We help doctors and clinics with accurate, fast, and fully managed prior authorization services.

You are Losing Hours Every Week for Patient Care

Is your staff spending countless hours chasing insurance approvals? Then you are facing a challenge that most healthcare practices know all too well. And you are not wrong to be annoyed.

The average physician spends over 14 hours a week handling prior authorization, which is 14 hours not spent on patient care. Every delay in approval slows your operations, every denied claim reduces your revenue, and every rework strains your team.

Ultimately, it's not just wasting your time, but also your patients' trust, staff's well-being, and financial stability.

prior authorization specialist​

You Didn't Choose Medicine to Drown in Paperwork and Insurance Claims

Medical prior authorization is critical in healthcare, but it should not overwhelm your practice.

Remember the time you aspired to serve patients efficiently. The inconsistent payer policies, unclear documentation requirements, frustrating denials, and appeal cycles divert you from that goal. They add no clinical value and create endless admin stress.

prior authorization services​

We Manage Your Prior Authorization, So You Get to Concentrate on Patients

We specialize in end-to-end prior authorization services for clinics, hospitals, and private practices. Our team of prior authorization specialists ensures efficient processes.

Real-Time Insurance Verification

Our billers verify patient coverage instantly before treatment begins. They check your eligibility, benefits, and authorization requirements. It helps your staff avoid payment delays and ensure accurate billing.

Payer-Specific Documentation Compliance

We gather and organize all required patient documentation based on each payer's unique rules. This reduces errors, prevents claim rejections, and ensures that every request meets insurer guidelines the first time.

Electronic Prior Authorization (ePA) Submission

Our billing experts send pre-authorization applications online via payer portals. It speeds up approvals, reduces paperwork, and helps eliminate the delays of faxing or phone-based submissions.

CPT/ICD-10 Code Accuracy

We review and validate CPT and ICD-10 codes for each request. Proper coding ensures compliance, reduces denials, and helps you get claims approved faster and more reliably.

Follow-Up, Denial Management, and Appeals

Our billers track every payer’s request, follow up with payers, and handle appeals if needed. This keeps authorizations moving forward and gives your team peace of mind through every step. We also handle retro authorization cases when needed.

Patient Communication and Status Updates

We keep your patients informed with timely updates on their authorization status. This enhances the patient experience, fosters confidence, and minimizes queries at your front desk.

Experience Faster Approvals, Fewer Denials, and More Revenue

Just imagine, you no longer get on endless calls with insurance representatives. There is no more resubmitting prior authorization in medical billing requests. You are not uncertain about whether the treatment you provided is covered or not.

medical prior authorization

Trusted by Providers Nationwide Across Every Specialty and Setting

We proudly serve:

Primary Care

Surgical Specialties

Medical Specialties

Diagnostic Specialties

Emergency Medicine

OB/GYN

Psychiatry

Ophthalmology

Addiction Medicine

Allied Health

Hear It Directly From Our Clients

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Prejith Rajendran profile picture
6 days ago
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I've worked with our virtual medical assistant for over a year at DFW Kidney Care Clinic, and he has been an outstanding part of our practice. He handles charting support, patient calls, task management, and day-to-day workflow with real reliability and initiative. Most recently he cleared a backlog of more than 1,600 tasks, closed out pending encounters and superbills, and coordinated with the scribe team so nothing fell through the cracks, then asked what else he could take on. He is responsive, organized, and easy to work with, and he makes a busy nephrology practice run more smoothly. I'm very appreciative of his work and highly recommend VMA's services. Prejith Rajendran, MD
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Sheneil Roberts profile picture
7 days ago
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I couldn’t be happier with our assistant! She is such a blessing and takes care of all of my patients’ intake (pre-appointment) and post-appointment tasks. She is extremely organized, thorough, and my patients love her. They tell me so during their appointments, which has never happened with previous employees in her role! She has made my job so much easier and I know I can count on her to handle everything I throw her way!
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Ahmad Shuaibi profile picture
9 days ago
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Ameer has been great and has helped me tremendously. He is efficient and also has great knowledge in healthcare. Would recommend him forsure to others.
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Mark Artaba profile picture
15 days ago
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I have Ameer as my medical Scribe. He is very easy to talk to and comprehends complex medical jargon translated into my notes. My time is spent more with patient knowing I don’t have charts piling up. -Mark, NP-C
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valarie pfoutz profile picture
15 days ago
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Communication is great! Easy access to my scribe to communicate. My documentation is more efficient and timely.
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Lisa Perna profile picture
21 days ago
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I cannot say enough wonderful things about Camila Barahona! As a Virtual Medical Assistant, Camila has been an incredible asset to our clinic. She manages a wide range of front-office responsibilities, including answering patient calls and messages, verifying insurance benefits, collecting balances, and confirming appointments. What truly sets Camila apart is her compassionate communication, professionalism, attention to detail, and genuine dedication to helping others. She consistently goes above and beyond to ensure our patients feel heard and supported while keeping our daily operations running smoothly. Having Camila on our team has made my life tremendously easier, allowing me to focus more of my time and energy on providing quality patient care. She is dependable, efficient, and an absolute pleasure to work with. I am incredibly grateful for everything she does and would highly recommend her to any medical practice looking for exceptional virtual medical assistant support!
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Annette Savage-Hunter profile picture
23 days ago
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Our Practice was struggling to meet the needs of our bilingual clients; I'm so happy to be working with our VA. Isbelia has provided valuable administrative support by completing insurance verifications, reviewing benefit information and monitoring client charts to ensure required information is accurate and up to date. Isbelia is a valued member of our team who continues to develop her knowledge and confidence to become more effective in supporting the daily operations of our practice.
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Diana Brud profile picture
26 days ago
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I’ve truly enjoyed working with the Virtual Medical Assistant team. They are always kind, professional, responsive, and incredibly helpful. Their support makes my workday easier, and I genuinely appreciate their reliability and positive attitude. It’s been a pleasure working with them, and I highly recommend their services!
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Dragan Kleut profile picture
26 days ago
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I’ve had a really great experience with Virtual Care Assistant. Their team is professional, reliable, and genuinely cares about the work they do. They make everything easier, stay on top of tasks, communicate clearly, and are always willing to go the extra mile to make sure things get done correctly. What I appreciate most is that they don’t just do the work—they take ownership of it and treat the business as if they’re truly part of the team. Their attention to detail, consistency, and willingness to help have made a real difference for us. I’m very grateful for everything they do and would absolutely recommend Virtual Care Assistant to anyone looking for dependable, hardworking, and trustworthy support.
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Summer Greer profile picture
27 days ago
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The virtual medical assistance have been outstanding to work with. They have helped our office out tremendously.
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EHR Platforms We Support

We connect with your system from day one, so your team stays focused on patient care.

Our Prior Authorization Process: Is Fast and Proven to Give Results

Our authorization process is effortless for your team and powerful behind the scenes.

Step 1: Identify

We detect the need for prior authorization based on your EHR or intake workflow.

Step 2: Verify

Our billers verify insurance and determine coverage eligibility in real-time.

Step 3: Document

We compile the necessary patient medical records and supporting documentation.

Step 4: Submit

We submit the request through payer-approved portals or ePA systems.

Step 5: Track

We monitor the application status, manage responses, and handle additional requests.

Step 6: Resolve

Our team processes approvals, escalates denials, and communicates outcomes to your staff and patients.

We Handle Prior Authorizations, So You Never Have To Again

retro authorization

Your Questions Answered

Depending on payer responsiveness, we aim to complete most authorizations within 24 to 48 hours.

Yes. We integrate with major platforms like Epic, Athena, eClinicalWorks, Kareo, and more.

Our team will manage the appeal process, gather additional documents, and resubmit everything handled on your behalf.

We work with nearly all specialties, including high-volume practices that require complex prior authorizations.

Absolutely. Our workflows, storage, and communication meet strict HIPAA standards to protect your data.

Need Help Manage Your
Practice Needs?

Complete the form, and our expert team will reach out to understand your unique needs and provide tailored solutions to drive your practice’s success.

Let’s discuss together.

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